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Calle 8 Nte. No. 876, Playa del Carmen, Quintana Roo 77710
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Travel Tips For Our Playa del Carmen Hotel

A Playa del Carmen is a very nice little town in the south-east of Mexico, at the border of the Caribbean Sea. Once a fishermen's village, it has grown to be nowadays, one of the country's favorite holiday destinations.
A The nearest airport is Cancun International Airport. There is also an international airport in Cozumel (one hour away by boat from Playa del Carmen) or Chetumal (4 hours drive).
Playa also has an airdrome with a landing runway for small aircrafts and helicopters.
A You will need an international driver's license to operate a vehicle in Playa del Carmen.
A You must be 18 years old to drink in Mexico. .Bear in mind that drinking is not allowed on the streets and / or public locations, at any age.
A Eastern Standard Time / GMT - 5 hours. There is no time change (no daylight saving time) during the whole year.
A Mexico's Entry Requirements: All travelers to Mexico must have a valid passport. When flying into Mexico, a Tourist Card (FMT) is also required. To obtain a Tourist Card, you will need proof of citizenship in the form of a passport. The necessary forms will be provided by the airline or at the border (if entering by car).
A 2 for all our suites except the Coral Suite (up to 4 people)
A Yes, we offer Wi-Fi access throughout the hotel.
A No, you can't, since all our suites are no smoking. Please respect this for the health of our guests and to keep our beautiful hotel smoke free!
A Mineral and natural water, beer, Coke, Sprite, and Fanta
A Yes, there is. Our international restaurant, Keel, is located right on the beach and offers fresh, local food and refreshing drinks. And the views of the sea make it even cooler.
A Yes, there is. Located on the rooftop, Deck 5 Sky Bar offers the best view of the city. Imagine yourself sipping a cocktail under the stars, hearing music and taking in breathtaking views.
A Yes we do. The Carmen Hotel can host all your special events, weddings, receptions and parties on the beautiful beach or on the chic rooftop deck.
A The Carmen Hotel is located right on the beach, and only one block away from 5th Avenue lined with shops, restaurants and bars. We are one hour away from Cancun and near the Mayan ruins at Tulum, Chichen Itza, Ek Balam and Uxmal. Playa del Carmen and Cozumel offer some the best scuba diving and snorkeling in Mexico with cenotes and a colorful reef.
A Yes, we can arrange tours by car, boat, and helicopter. Name it and we'll make it happen.
A The official language in Mexico is Spanish although English is widely spoken, especially at the front desk. Most of our staff and event planners speak English.
A The Carmen offers convenient valet parking services at an extra cost.
A No, although we do work with the best transportation services for your convenience (at an extra cost). We can gladly arrange shuttle service to and from the airport in Cancun.
A Definitely beach and swimwear. The weather in Playa del Carmen is warm the whole year through. You might need a sweater at night during the winter. Pack some sport shoes if you plan on exploring the ruins and eco-parks.
A For the ultimate convenience during your stay, we offer an open account policy. Upon arrival, just arrange for an open bill. All purchases will be charged to your account, and upon departure you can settle with cash, Visa, Master Card or American Express credit cards. Personal checks or Discover cards are not accepted.
A We don't have a resort store, but we are located only one block away from the 5th Avenue, filled with shops and cozy little restaurants and bars.
A At any exchange booth. Bear in mind that they usually work Monday to Saturday.
A Yes, most credit cards will work in Mexico. We do recommend that you check your bank policy on credit card authorizations when travelling abroad.
A Cell phone coverage is usually very good throughout the area. However, before you depart your home country, always check with your service provider to make sure you have international coverage.
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